We’re Here to Help ! Contact us at info@yexart.com
SHIPPING
What Shipping Methods Are Available?
Depends on the destination, the shipping companies are: Deutsche Post, DPD CZ, Spring Bag & Trace, UPS, DHL
Do You Ship Internationally?
We ship all over Europe, this is the list of countries we ship to: Austria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom.
How Long Will It Take To Get My Package?
Production takes 1-3 working days, shipping 2-5 working days
PAYMENT
What Payment Methods Are Accepted?
Paypal and Credit Cards via Paypal are active for payment, you will be redirected to a secure paypal page and then back to Yexart to confirm your order.
Is Buying On-Line Safe?
certainly, we take care of the customer and do everything possible so that payment security is the primary goal.
ORDERS & RETURNS
How do I place an Order?
Step1.
On the item page to purchase, choose the size to the color and quantity then click on "buy now" or "add to cart" if you want to add more items.
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Step2.
Click on the shopping cart icon in the upper right hand corner to see the items you are purchasing and to arrange for data complilation and payment.
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Step3.
On the cart page you can edit or delete the items you have chosen and you can enter a discount code if you have one. On the right hand side you see the individual price of the items, the discount (if you have one or if it is active), the shipping cost, and the total amount to be paid in case of purchase.
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Step4.
Proceed to Checkout, it will open a page where you enter your details and wanting an address other than yours to send the items to, in the box at the bottom left. On the right you will find all the payment details. From here you can prcede the purchase with the choice of debit/credit cards or paypal.
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Congratulations!
You have just made a purchase on Yexart. We will send you an email to the address (which you entered in the details), with a summary of the items purchased.
How Can I Cancel Or Change My Order?
To cancel or change your order, you can do so within 20 hours after payment, after that it is no longer possible because your order will already be in production.
Do I need an account to place an order?
No you do not need to register to make a purchase.
How Do I Track My Order?
Certainly all orders on Yexart have tracking.
How Can I Return a Product?
We only replace items if they are defective or damaged. If you wish to replace the item with another of the same type, please email info@yexart.com for directions on where to send the item to be returned.